Return and Refund Policy

We proudly stand behind Nixulin™ with our No-Risk 60-Day Money-Back Guarantee.

Refund Eligibility

To request a refund:

  • Contact us via email or chat within 60 days of your order date.

  • Provide your name, order number, and reason for return.

  • Refund eligibility requires you to contact us before returning any product.

Note: The 60-Day No-Risk Money-Back Guarantee applies exclusively to first-time purchases.

Unauthorized Returns

  • Products suspected of being counterfeit or purchased from unauthorized sellers are not eligible for return or refund.

  • We reserve the right to deny refunds for orders that do not meet eligibility criteria.

Note: Any product returned without prior contact will not be eligible for a refund.

Return Instructions

After contacting us, we may request the return of your order. If a return is requested:

  • You must return all items from the original order (opened, unopened, or used).

  • Include your name, order number, and reason for return inside the package.

  • Return shipments must be completed within the time frame provided.

Customers are responsible for returned products until received by our facility.

Refund Processing

  • Refund requests are processed within 2–3 business days of receipt.

  • Refunds are issued by us to your original method of payment within 2–3 additional business days.

Note: Actual posting time to your original method of payment depends on your bank or card issuer and may take 14–21 days.

Contact Us

For return or refund assistance, please reach out to us via email or chat.